Prices are subject to change without notice.

Advanced Computech Warrants all Products to be free of defects and meet Manufacturer’s Specification. Unless otherwise specified all Products carry one (1) Year Warranty from the invoice date with Advanced Computech. Some Products carry extended Warranty from the Manufacturer. Brand name memory for Laptops, Desktops & Apple carry Limited Lifetime Warranty from the Manufacturer. Limited Lifetime Warranty covers only defects arising under normal use & does not include malfunctions or failures resulting from misuse, abuse, neglect & alteration. No warranty is provided against Hardware and Memory incompatibility. Systems carry one (1) year parts and two (2) years Labor Warranty. Software is subject to publisher Warranty only.

Product that is tested and found to be non-operational upon receipt is considered to be DOA. DOA products must be reported to our Customer Service Department @ within two (2) days of receipt and returned to Advanced Computech for replacement. DOA Product will be replaced per RETURN MERCHANDISE AUTHORIZATION & RETURN POLICY Paragraph.
Missing Item/s must be reported to our Customer Service Department within two (2) days of receipt (Advanced Computech is not responsible after 2 days).

CPU & Memory can only be exchange within three (3) days of receipt based on their market value for that day or the purchase price (whichever is applicable). Printer, Monitor, Laptop, Laptop accessories & completely sealed packages, onced WILL NOT BE accepted for Exchange or Refund. If the product in this paragraph is defective, it is subject to Replacement only within the Warranty Period.
Absolutely no refund or exchange on special order products and Auction Sales.
We accept no software return or exchange.
Products returned for refund within 21 days (from invoice date) are subject to 12% re-stocking fee. Returned product must include sales Invoice, packed in the original box and packing material and must include all documentation and accessories. No refund or credit will be issued for incomplete packages. Absolutely no refund or exchange after 21-days.
Brand Name memory for Laptops and Apple will be accepted for refund within seven (7) days with $10 Processing Fee (Shipping/Handling non-refundable).

ALL REFUSED PACKAGE/S ARE SUBJECT TO $20 FEE OR 20% RE-STOCKING FEE (the greater of the two will apply). ALL RETURN CHECKS ARE SUBJECT TO $25 FEE. THE WRITER IS RESPONSIBLE FOR ALL FEES (ATTORNEY, PROCESSING, ETC….) IF LEGEL ACTION IS PURSUIT.

If product is defective, Please call our Customer Service Dept. @ (818) 227-6874 and briefly explain the problem. Return Merchandise Authorization (RMA) will be issued. Defective product must be returned with all documentation and original packing materials, Cables, Manuals etc. and a copy of the Invoice. Please clearly write the RMA number on outside of the shipping box. We strongly recommend ship with Tracking Method and Insure for full value.
Our Customer Service Department will refuse any package that arrives without legible RMA number on the shipping package.
On some Products Advanced Computech will Cross Ship with conditions.(Please ask you sales rep!)
Please allow 24 HRS for processing RMA at our facility for products that go defective within 30 days (Advanced Computech is not responsible if additional delay occurs). If Product becomes defective after 30 days, we will ship the defective product to the Manufacturer for replacement/repair at their option. For faster replacement on defective Products, Advanced Computech can put the Customer in direct contact with the Manufacturer.

We ship replacement product UPS Ground. Shipping can be upgraded at Customer’s expense.